Terms and Conditions of Sale and Use

Article 1 – Preamble

These Terms and Conditions of Sale and Use (hereinafter 'T&Cs') govern access to and use of the Dz Lingo platform, available at dzlingo.com (hereinafter 'the Service'). The Service is published by Mohamed Chakeur, sole proprietor, domiciled in France (hereinafter 'the Publisher').

Any registration or use of the Service implies unreserved acceptance of these T&Cs. If you do not accept these terms, please do not use the Service.

Article 2 – Service Description

Dz Lingo is an online platform for learning Algerian Arabic (darija) that offers:

• Progressive learning modules organized by themes and levels
• Interactive exercises (MCQ, text input, audio exercises)
• Bilingual French–Algerian Arabic dictionary with phonetics
• Structured grammar courses with conjugation tables
• Personalized progress tracking with detailed statistics
• Real-life situations and everyday dialogues
• Native pronunciation audio files

The Service is accessible via web browser on computer, tablet and smartphone. No native mobile application is required.

Article 3 – Plans and Pricing

Free Plan

Registration on Dz Lingo is free. The free plan provides access to the first lesson of each of the first 6 themes of Module 1 'Basics & Survival', allowing users to discover the platform with no commitment.

Premium Plans

To access all content (all modules, themes, lessons, exercises and advanced features), users can subscribe to one of the following Premium plans:

• Premium Monthly: €6.99/month, automatically renewed each month
• Premium Yearly: €59.99/year, automatically renewed each year (i.e. €5.00/month)
• Premium Lifetime: €99.99 one-time payment, unlimited and permanent access

Prices are shown in euros (€) inclusive of all taxes. The Publisher reserves the right to modify prices at any time. Price changes do not apply to current subscriptions.

Article 4 – Subscription and Payment

Subscribing to a Premium plan is done online through the Service. Payment is processed securely by our payment provider Stripe. User banking information is never stored on Dz Lingo servers.

Accepted payment methods: credit/debit card (Visa, Mastercard, American Express) and other methods offered by Stripe.

Premium access is activated immediately upon payment confirmation by Stripe.

A payment receipt is sent by email after each transaction.

Article 5 – Renewal and Cancellation

Automatic Renewal

Monthly and Yearly subscriptions are automatically renewed on the anniversary date of the subscription, unless previously cancelled by the user.

Cancellation

Users can cancel their subscription at any time from their personal space ('Manage my subscription' section) or via the secure Stripe portal. Cancellation takes effect at the end of the current period: the user retains Premium access until the expiration date of their paid period.

No cancellation shall give rise to a refund of periods already started.

Lifetime Plan

The Premium Lifetime plan is not subject to any renewal. Access is permanent as long as the Service exists.

Article 6 – Right of Withdrawal

In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium whose performance has begun with the consumer's agreement.

By subscribing to a Premium plan, the user acknowledges that access to content is immediate and expressly waives their right of withdrawal. However, the Publisher may, at its sole discretion, grant a refund within 14 days of purchase in exceptional circumstances, upon request to support.

Article 7 – User Account

To access the Service, users must create an account by providing a valid email address and password. Users agree to:

• Provide accurate and up-to-date information during registration
• Keep their login credentials confidential
• Immediately inform the Publisher of any unauthorized use of their account
• Not share their account with third parties

Any activity performed from an account is deemed to have been carried out by the account holder. The Publisher shall not be held liable for any unauthorized access resulting from user negligence.

The Publisher reserves the right to suspend or delete any account in case of violation of these T&Cs, without notice or compensation.

Article 8 – Intellectual Property

All Service content (texts, translations, exercises, audio recordings, design, source code, logos, trademarks) is the exclusive property of the Publisher or its partners and is protected by copyright and intellectual property laws.

Users are granted a personal, non-exclusive, non-transferable and non-assignable license, limited to accessing the Service for personal learning purposes.

It is strictly prohibited to:

• Reproduce, copy or download content for redistribution purposes
• Modify, adapt or create derivative works from the content
• Use the content for commercial purposes without written authorization
• Systematically extract content by automated means (scraping, crawling)
• Share or resell Premium access to third parties

Article 9 – Usage Rules

Users agree to use the Service fairly and in accordance with its intended purpose. It is notably prohibited to:

• Use the Service for illegal or fraudulent purposes
• Attempt to harm the operation of the Service (attacks, overloading, injection)
• Impersonate a third party
• Exploit vulnerabilities or bugs in the Service for personal gain
• Use robots, scripts or automated tools to access the Service

Article 10 – Liability

The Publisher strives to ensure the availability and accuracy of linguistic content, but cannot guarantee:

• The complete absence of errors in translations or educational content
• Uninterrupted access to the Service (maintenance, updates, outages)
• The achievement of specific results in language learning

The Service is provided 'as is'. The Publisher shall not be held liable for any direct or indirect damages resulting from the use or inability to use the Service, including loss of data or progress.

The Publisher shall not be held liable in cases of force majeure (hosting failure, natural disaster, government decision, etc.).

Article 11 – Personal Data

The processing of personal data is governed by our Privacy Policy, available at dzlingo.com/privacy. In summary:

• We only collect data necessary for the operation of the Service (email, name, progress, preferences)
• Payment data is processed exclusively by Stripe and never passes through our servers
• We do not sell or share your data with third parties for commercial purposes
• In accordance with the GDPR, you have the right to access, rectify, delete and port your data

See our full Privacy Policy for more details. Política de privacidade

Article 12 – Cookies

The Service uses cookies strictly necessary for the operation of the platform (authentication, session, language preferences). No advertising or third-party tracking cookies are used.

Article 13 – Service Availability

The Publisher commits to using all reasonable means to ensure the availability of the Service 24/7. However, access may be temporarily interrupted for maintenance, updates or in cases of force majeure.

The Publisher reserves the right to modify, suspend or discontinue all or part of the Service at any time without notice. In case of permanent discontinuation of the Service, Premium users will be notified with reasonable advance notice.

Article 14 – Modification of T&Cs

The Publisher reserves the right to modify these T&Cs at any time. Users will be informed of any substantial modification by email or notification on the Service. Continued use of the Service after notification constitutes acceptance of the new terms.

Article 15 – Applicable Law and Disputes

These T&Cs are governed by French law. In case of dispute, the parties agree to seek an amicable solution before any legal action.

In accordance with Articles L.611-1 et seq. of the French Consumer Code, users may freely use a consumer mediator in case of unresolved disputes. The competent mediator will be communicated upon request.

Failing amicable resolution, French courts shall have sole jurisdiction.